Either manage backups yourself or let us take care of them with our Managed Backup Service.
Choose to either monitor your own backups or for total peace of mind, choose our fully Managed Backup Service where we manage and monitor all of your backups, and resolve any issues that may occur.
Cloud backup features and pricing.
We offer packages to suit all types and sizes of business. Custom made packages are also available, please get in touch to find out more.
SMB 1
- 100GB storage
- 1 device included
- $6.25/mth additional device
- 30 day free trial
- $136 setup assistance
- Seed Initial backup FREE + Shipping
SMB 2
- 250GB storage
- 1 device included
- $6.25/mth additional device
- 30 day free trial
- $136 setup assistance
- Seed Initial backup FREE + Shipping
SMB 3
- 500GB storage
- 1 device included
- $6.25/mth additional device
- 30 day free trial
- $136 setup assistance
- Seed Initial backup FREE + Shipping
SMB 4
- 750GB storage
- 1 device included
- $6.25/mth additional device
- 30 day free trial
- $136 setup assistance
- Seed Initial backup FREE + Shipping
Business 1
- 1000+GB storage*
- 1 device included
- $6.25/mth additional device
- 30 day free trial
- $136 setup assistance
- Seed Initial backup FREE + Shipping
*Data on a Business 1 plan is charged at $0.17/GB per month
Setup Assistance – A $136 fee is charged for Infraworx to install and configure the backup software on your computer/s. Up to 4 computers can be set up. Each additional computer after that is $60 to set up. For those who wish to perform the set up themselves, we provide easy to follow installation instructions which are available when a sign up occurs, or upon request.
Seed Initial Backup – Useful for large backup requirements to expedite the initial backup time. We backup your data to an external drive located on your premises. We then ship that drive to our data centre to import into your Infraworx Cloud Backup Account. Ongoing backups will only backup the changes in files, so they will run securely over the Internet and be much faster than the initial backup. This is a free service from Infraworx, but shipping costs of external drives will be charged.
A good data backup solution is essential insurance for your business.
Infraworx caters for all business data solutions and environments. Our services support good backup design whereby one copy of backup data is kept onsite at your premises, and a second copy is sent offsite automatically to our data centre.
It’s true value would only be realised if an unfortunate event would occur, such as being attacked by Ransomware, having flooding or fire on your premises or even having a disgruntled employee damage your data.
You may also be interested in our backup solutions for other sectors.
We can provide secure data backup solutions for all sectors and industries.
Data Backup for SMBs for Sydney Businesses
Infraworx provides affordable, enterprise-grade data backup for smbs designed specifically for Sydney small and medium businesses. Our solutions protect your critical business data with automated backups, rapid recovery, and secure Australian data centre storage – without the enterprise price tag.
Why Small Businesses Need Professional Backup
Small businesses face the same data loss threats as large enterprises: ransomware, hardware failure, accidental deletion, and natural disasters. The difference is that SMBs often lack the IT resources to manage complex backup solutions. That’s where Infraworx comes in.
We provide fully managed backup services that protect your business data while you focus on running your business. Our Sydney team handles all the technical complexity, from initial setup to ongoing monitoring and recovery.
What We Backup
- Servers: Windows, Linux, and Mac servers with application-aware backup
- Workstations: Desktop and laptop computers with remote work support
- File Servers: Shared drives, NAS devices, and file shares
- Cloud Applications: Microsoft 365, Google Workspace, Salesforce
- Databases: SQL Server, MySQL, PostgreSQL, and more
- Virtual Machines: VMware, Hyper-V, and other virtualisation platforms
Key Features
- Automated Daily Backups: Set and forget – backups run automatically
- Australian Data Centres: Your data stays in Australia
- 24/7 Monitoring: We watch your backups so you don’t have to
- Fast Recovery: Get back to business quickly after data loss
- Ransomware Protection: Immutable backups that can’t be encrypted
- Local Support: Sydney-based team available during business hours
Simple, Transparent Pricing
Infraworx offers straightforward pricing for small business backup:
- Starter Plan: Up to 100GB, 3 devices, daily backup, 30-day retention
- Business Plan: Up to 500GB, 10 devices, hourly backup, 90-day retention
- Professional Plan: Up to 2TB, 25 devices, continuous backup, 1-year retention
- Enterprise Plan: Unlimited, custom retention, dedicated support
All plans include setup, monitoring, and Australian support. No hidden fees or surprise charges.
How It Works
1. Free Assessment
We analyse your current IT environment and identify what needs to be protected. This includes servers, workstations, cloud applications, and any compliance requirements.
2. Simple Setup
Our team installs and configures the backup software remotely. There’s minimal disruption to your business – most setups complete in under an hour.
3. Automatic Protection
Once configured, backups run automatically according to your schedule. You’ll receive email notifications confirming successful backups.
4. Ongoing Monitoring
Our team monitors your backups 24/7. If something goes wrong, we’re alerted immediately and work to resolve the issue – often before you know there’s a problem.
Recovery When You Need It
When data loss occurs, Infraworx makes recovery simple:
- Self-Service Portal: Restore individual files yourself through our web portal
- Assisted Recovery: Our team can restore files for you remotely
- Full System Recovery: We can rebuild entire servers from backup
- Emergency Support: Priority response for business-critical recoveries
Why Sydney Businesses Choose Infraworx
- Local Company: Australian owned and operated since 2012
- Sydney Support: Real people who understand Australian business
- No Lock-In: Month-to-month contracts, no long-term commitments
- Proven Track Record: Hundreds of Sydney SMBs trust us with their data
- Industry Experience: Healthcare, legal, finance, retail, and more
Frequently Asked Questions
How long does setup take?
Most small business setups complete within 1-2 hours. We perform the installation remotely with minimal disruption to your workday.
What happens if I lose data?
Contact us and we’ll restore your data. Individual file recoveries typically complete in minutes. Full server recoveries may take a few hours depending on data volume.
Is my data secure?
Yes. All data is encrypted before it leaves your premises and remains encrypted in storage. Our data centres are SOC 2 certified with 24/7 physical security.
Can I backup computers working from home?
Absolutely. Our solution works anywhere with an internet connection, making it perfect for remote and hybrid work arrangements.
Get Started Today
Protect your business data with Infraworx cloud backup. Contact us at 1300 277 211 or email hello@infraworx.com.au for a free backup assessment. We’ll analyse your needs and recommend the right solution for your business.
Our Backup Process
Infraworx follows a proven backup implementation process that ensures your data is protected from day one:
Discovery and Assessment
We begin with a comprehensive assessment of your environment. Our certified backup engineers analyse your infrastructure, identify critical systems and data, document existing backup procedures, and understand your business requirements including Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
Solution Design
Based on the assessment findings, we design a backup solution tailored to your specific needs. This includes selecting appropriate backup technologies, defining backup schedules and retention policies, planning storage requirements, and documenting the disaster recovery process.
Implementation
Our team implements the backup solution with minimal disruption to your operations. We handle software installation and configuration, initial full backup and verification, testing of recovery procedures, and documentation of the completed configuration.
Handover and Training
Once implementation is complete, we provide training for your team on how to request file recoveries, access backup reports, and escalate issues. Full documentation is provided for your records.
Ongoing Operations
After handover, Infraworx manages your backups on an ongoing basis. This includes 24/7 monitoring of backup jobs, proactive issue resolution, regular recovery testing, monthly reporting, and capacity planning and optimisation.
Industry Experience
Infraworx has extensive experience protecting data across various industries:
- Healthcare: HIPAA-compliant backup for patient records, medical imaging, and practice management systems
- Financial Services: APRA-compliant backup for banking, insurance, and wealth management
- Legal: Secure backup for case files, client records, and practice management
- Manufacturing: Protection for ERP systems, CAD files, and operational data
- Retail: Backup for point-of-sale systems, inventory, and customer data
- Professional Services: Data protection for consulting, accounting, and engineering firms
- Government: Compliant backup for local government and public sector organisations
Technology Partners
Infraworx partners with leading backup technology vendors to deliver best-in-class solutions:
- Veeam: Platinum Cloud Service Provider Partner for enterprise virtualisation backup
- Microsoft: Azure solutions partner for Microsoft cloud backup
- AWS: Advanced consulting partner for Amazon cloud protection
- Commvault: Partner for enterprise data management
- Veritas: Partner for NetBackup and enterprise solutions
Data Centre Infrastructure
Your backup data is stored in enterprise-grade Australian data centres with:
- Tier III+ design with N+1 redundancy
- 99.99% uptime SLA for maximum availability
- Multiple redundant network connections
- Diesel generator backup with 48-hour fuel supply
- Advanced fire suppression systems
- 24/7 physical security with biometric access
- Environmental monitoring and control
- Geographic separation for disaster recovery
Service Level Agreements
Infraworx provides clear SLAs to give you confidence in our service:
- Backup Success Rate: 99.5% or higher monthly backup success rate
- Recovery Time: File recovery within 4 hours, full system within 24 hours
- Support Response: P1 issues responded to within 15 minutes, 24/7
- Availability: 99.9% platform availability for backup and recovery operations
Contact Us
Ready to protect your data with enterprise-grade backup solutions? Contact Infraworx today:
- Phone: 1300 277 211
- Email: hello@infraworx.com.au
- Address: 122 Arthur Street, North Sydney NSW 2060
Schedule a free backup assessment and discover how Infraworx can help protect your business-critical data.
Related Backup Solutions
Explore our other backup services that complement Data Backup for SMBs:
Need help choosing the right backup solution? Contact our Sydney team at 1300 277 211 for a free consultation.
Data Backup for SMBs — A Practical Guide for Australian Businesses
For most Australian SMBs, data backup is the single highest-leverage IT investment they’ll ever make — and the one most often deferred. The honest test isn’t “do we have backup?” It’s “if every device in our office got encrypted by ransomware tonight, could we be back trading by lunch tomorrow, with no permanent data loss?” Most SMBs can’t answer yes to that, even when they think they can.
A modern small-business cloud backup service does a few specific things — and the gaps in lower-tier offerings are usually where the disasters happen.
What proper SMB data backup actually covers
- Microsoft 365 + Google Workspace — including Exchange/Gmail mail, OneDrive, SharePoint, Teams chat, calendars, and contacts. Microsoft and Google explicitly state your data is your responsibility. Their built-in retention is short and not designed as backup.
- On-premise servers and NAS — Windows Server, file servers, line-of-business databases (Microsoft SQL, MYOB, Xero data exports, custom apps), virtualisation hosts, and backup of the backup itself.
- Endpoints — laptops and desktops where staff increasingly hold real working data. Particularly important for hybrid teams whose laptops never come back to the office.
- Cloud-based applications — Salesforce, HubSpot, Xero, MYOB, custom SaaS. Most SaaS providers don’t offer backup; restore options are user-by-user and slow.
- Australian-resident data storage — backup data should remain on Australian-hosted infrastructure to align with the Australian Privacy Act and industry data sovereignty requirements (legal, medical, financial services).
The 3-2-1 rule, modernised for SMBs
The classic data protection rule is three copies of your data, on two different media types, with one offsite. The 2026 update for SMBs adds: at least one immutable copy — meaning a backup that ransomware cannot encrypt or delete even if it owns your admin credentials. Without immutability, modern ransomware will simply target your backups first. With it, you have a guaranteed recovery point.
The honest measure of backup isn’t “are we taking backups.” It’s “have we done a real restore drill in the last 90 days.” A backup that’s never been tested is a hope, not a control.
Common SMB backup gaps we see
- Microsoft 365 backup missing entirely — relying on Microsoft’s 30-day deleted item retention. Not enough for any real recovery scenario.
- Backups stored in the same cloud account as production data — when the account is compromised, both go.
- Mailbox-only protection — covers Outlook but not OneDrive, SharePoint, or Teams chat (where the actual project work lives now).
- Long restore times — backup exists but a full restore takes days. Production-grade recovery is hours, not days.
- No documented runbook — when ransomware hits, the person who set up the backup is on leave and no one else knows the credentials or the restore order.
- No regular restore tests — the team takes backups but has never restored a real workload to verify the data is actually usable.
What to look for in a small business cloud backup provider
- Australian data residency and clear written guarantee on where backups live
- Immutable storage option for ransomware resilience
- Coverage across Microsoft 365, on-premise systems, endpoints, and SaaS apps in one consolidated service
- Documented RTO (recovery time objective) and RPO (recovery point objective) figures appropriate to your risk tolerance
- Regular automated restore testing as part of the service, not a one-off sales promise
- A real human you can call when something has gone wrong — not just a portal and a ticket queue
- Compliance reporting where relevant (Privacy Act, healthcare records, financial services obligations)
SMB Data Backup — Frequently Asked Questions
How much does small business cloud backup cost?
Pricing for SMBs typically scales with the volume of data and number of protected workloads. As a rough indication, properly protecting Microsoft 365 for a 20-person team plus an on-premise file server runs in the low-to-mid hundreds per month. Specifics depend on retention requirements and recovery time objectives — contact us for a tailored quote on 1300 277 211.
Doesn’t Microsoft 365 already include backup?
No. Microsoft retains deleted mail and files for 30-93 days depending on the workload, but this is a recycle bin not a backup. There’s no protection against ransomware, accidental admin actions, malicious deletion, or corruption that propagates. Microsoft’s own service agreement explicitly states data protection is the customer’s responsibility.
How fast can we recover from a ransomware attack?
With a properly designed SMB backup service including immutable storage, most workloads can be restored within hours rather than days. The bottleneck is usually validation — confirming the restored data is clean and bringing it back online without reintroducing the ransomware — not the technical restore itself. We document recovery time objectives upfront so there are no surprises.
Where is the backup data physically stored?
For Australian SMBs, we use Australian-hosted infrastructure (typically Sydney + Melbourne data centres) so your backup data never leaves the country. This aligns with the Australian Privacy Principles and is essential for legal, healthcare, and financial services obligations. Cross-region replication remains within Australia.
How often are restore drills performed?
For our managed customers, automated test restores run weekly on a sample of workloads, with documented full-restore drills quarterly. The drills are reported back to you so you have evidence of recovery capability — important for cyber insurance renewals and any compliance audit.
What’s the difference between cloud backup and cloud sync?
Cloud sync (OneDrive, Dropbox, Google Drive) replicates current versions of files in real time. If a file gets corrupted or encrypted, the corruption syncs to the cloud and overwrites the good version. Cloud backup keeps point-in-time copies you can restore from any historical point — including before a ransomware event. They’re complementary tools, not substitutes.
Do you back up cloud apps like Salesforce, Xero, or HubSpot?
Yes — SaaS application backup is increasingly important as more business data lives outside Microsoft 365. We offer protection for Salesforce, HubSpot, Xero, MYOB, and other major SaaS platforms. The risk profile is the same as Microsoft 365: the SaaS provider is responsible for the platform, you’re responsible for your data.