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Australian Based Cloud Data Backup & Disaster Recovery

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Cloud Backup Starter Plan for Sydney Businesses

Infraworx provides affordable, enterprise-grade cloud backup starter plan designed specifically for Sydney small and medium businesses. Our solutions protect your critical business data with automated backups, rapid recovery, and secure Australian data centre storage – without the enterprise price tag.

Why Small Businesses Need Professional Backup

Small businesses face the same data loss threats as large enterprises: ransomware, hardware failure, accidental deletion, and natural disasters. The difference is that SMBs often lack the IT resources to manage complex backup solutions. That’s where Infraworx comes in.

We provide fully managed backup services that protect your business data while you focus on running your business. Our Sydney team handles all the technical complexity, from initial setup to ongoing monitoring and recovery.

What We Backup

  • Servers: Windows, Linux, and Mac servers with application-aware backup
  • Workstations: Desktop and laptop computers with remote work support
  • File Servers: Shared drives, NAS devices, and file shares
  • Cloud Applications: Microsoft 365, Google Workspace, Salesforce
  • Databases: SQL Server, MySQL, PostgreSQL, and more
  • Virtual Machines: VMware, Hyper-V, and other virtualisation platforms

Key Features

  • Automated Daily Backups: Set and forget – backups run automatically
  • Australian Data Centres: Your data stays in Australia
  • 24/7 Monitoring: We watch your backups so you don’t have to
  • Fast Recovery: Get back to business quickly after data loss
  • Ransomware Protection: Immutable backups that can’t be encrypted
  • Local Support: Sydney-based team available during business hours

Simple, Transparent Pricing

Infraworx offers straightforward pricing for small business backup:

  • Starter Plan: Up to 100GB, 3 devices, daily backup, 30-day retention
  • Business Plan: Up to 500GB, 10 devices, hourly backup, 90-day retention
  • Professional Plan: Up to 2TB, 25 devices, continuous backup, 1-year retention
  • Enterprise Plan: Unlimited, custom retention, dedicated support

All plans include setup, monitoring, and Australian support. No hidden fees or surprise charges.

How It Works

1. Free Assessment

We analyse your current IT environment and identify what needs to be protected. This includes servers, workstations, cloud applications, and any compliance requirements.

2. Simple Setup

Our team installs and configures the backup software remotely. There’s minimal disruption to your business – most setups complete in under an hour.

3. Automatic Protection

Once configured, backups run automatically according to your schedule. You’ll receive email notifications confirming successful backups.

4. Ongoing Monitoring

Our team monitors your backups 24/7. If something goes wrong, we’re alerted immediately and work to resolve the issue – often before you know there’s a problem.

Recovery When You Need It

When data loss occurs, Infraworx makes recovery simple:

  • Self-Service Portal: Restore individual files yourself through our web portal
  • Assisted Recovery: Our team can restore files for you remotely
  • Full System Recovery: We can rebuild entire servers from backup
  • Emergency Support: Priority response for business-critical recoveries

Why Sydney Businesses Choose Infraworx

  • Local Company: Australian owned and operated since 2012
  • Sydney Support: Real people who understand Australian business
  • No Lock-In: Month-to-month contracts, no long-term commitments
  • Proven Track Record: Hundreds of Sydney SMBs trust us with their data
  • Industry Experience: Healthcare, legal, finance, retail, and more

Frequently Asked Questions

How long does setup take?

Most small business setups complete within 1-2 hours. We perform the installation remotely with minimal disruption to your workday.

What happens if I lose data?

Contact us and we’ll restore your data. Individual file recoveries typically complete in minutes. Full server recoveries may take a few hours depending on data volume.

Is my data secure?

Yes. All data is encrypted before it leaves your premises and remains encrypted in storage. Our data centres are SOC 2 certified with 24/7 physical security.

Can I backup computers working from home?

Absolutely. Our solution works anywhere with an internet connection, making it perfect for remote and hybrid work arrangements.

Get Started Today

Protect your business data with Infraworx cloud backup. Contact us at 1300 277 211 or email hello@infraworx.com.au for a free backup assessment. We’ll analyse your needs and recommend the right solution for your business.

Our Backup Process

Infraworx follows a proven backup implementation process that ensures your data is protected from day one:

Discovery and Assessment

We begin with a comprehensive assessment of your environment. Our certified backup engineers analyse your infrastructure, identify critical systems and data, document existing backup procedures, and understand your business requirements including Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).

Solution Design

Based on the assessment findings, we design a backup solution tailored to your specific needs. This includes selecting appropriate backup technologies, defining backup schedules and retention policies, planning storage requirements, and documenting the disaster recovery process.

Implementation

Our team implements the backup solution with minimal disruption to your operations. We handle software installation and configuration, initial full backup and verification, testing of recovery procedures, and documentation of the completed configuration.

Handover and Training

Once implementation is complete, we provide training for your team on how to request file recoveries, access backup reports, and escalate issues. Full documentation is provided for your records.

Ongoing Operations

After handover, Infraworx manages your backups on an ongoing basis. This includes 24/7 monitoring of backup jobs, proactive issue resolution, regular recovery testing, monthly reporting, and capacity planning and optimisation.

Industry Experience

Infraworx has extensive experience protecting data across various industries:

  • Healthcare: HIPAA-compliant backup for patient records, medical imaging, and practice management systems
  • Financial Services: APRA-compliant backup for banking, insurance, and wealth management
  • Legal: Secure backup for case files, client records, and practice management
  • Manufacturing: Protection for ERP systems, CAD files, and operational data
  • Retail: Backup for point-of-sale systems, inventory, and customer data
  • Professional Services: Data protection for consulting, accounting, and engineering firms
  • Government: Compliant backup for local government and public sector organisations

Technology Partners

Infraworx partners with leading backup technology vendors to deliver best-in-class solutions:

  • Veeam: Platinum Cloud Service Provider Partner for enterprise virtualisation backup
  • Microsoft: Azure solutions partner for Microsoft cloud backup
  • AWS: Advanced consulting partner for Amazon cloud protection
  • Commvault: Partner for enterprise data management
  • Veritas: Partner for NetBackup and enterprise solutions

Data Centre Infrastructure

Your backup data is stored in enterprise-grade Australian data centres with:

  • Tier III+ design with N+1 redundancy
  • 99.99% uptime SLA for maximum availability
  • Multiple redundant network connections
  • Diesel generator backup with 48-hour fuel supply
  • Advanced fire suppression systems
  • 24/7 physical security with biometric access
  • Environmental monitoring and control
  • Geographic separation for disaster recovery

Service Level Agreements

Infraworx provides clear SLAs to give you confidence in our service:

  • Backup Success Rate: 99.5% or higher monthly backup success rate
  • Recovery Time: File recovery within 4 hours, full system within 24 hours
  • Support Response: P1 issues responded to within 15 minutes, 24/7
  • Availability: 99.9% platform availability for backup and recovery operations

Contact Us

Ready to protect your data with enterprise-grade backup solutions? Contact Infraworx today:

  • Phone: 1300 277 211
  • Email: hello@infraworx.com.au
  • Address: 122 Arthur Street, North Sydney NSW 2060

Schedule a free backup assessment and discover how Infraworx can help protect your business-critical data.

Related Backup Solutions

Explore our other backup services that complement Cloud Backup SMB1:

Need help choosing the right backup solution? Contact our Sydney team at 1300 277 211 for a free consultation.