Cloud Backup for MSPs Sydney
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Cloud Backup for MSPs Solutions for Sydney MSPs
Infraworx partners with managed service providers across Sydney to deliver enterprise-grade backup solutions to their clients. Our white-label backup platform enables MSPs to offer comprehensive data protection without the capital investment or complexity of building their own backup infrastructure.
Why MSPs Partner with Infraworx
As an MSP, your reputation depends on protecting your clients’ data. But building and maintaining backup infrastructure is expensive and complex. Infraworx provides the technology and support you need to deliver enterprise-grade backup as part of your managed services offering.
Partner Benefits
- Multi-Tenant Platform: Manage all your clients from a single console
- White-Label Branding: Offer backup services under your own brand
- Wholesale Pricing: Competitive rates that enable healthy margins
- No Minimums: Start with one client and grow at your own pace
- Australian Infrastructure: Data stays in Australian data centres
- Partner Support: Dedicated team to help you succeed
- Sales Enablement: Marketing materials and technical resources
Platform Capabilities
Our MSP backup platform supports comprehensive data protection:
Workload Support
- Windows and Linux servers (physical and virtual)
- Microsoft Hyper-V and VMware vSphere
- Microsoft 365 and Google Workspace
- SQL Server, MySQL, PostgreSQL, Oracle
- Desktops and laptops
- NAS and file shares
Management Features
- Centralised multi-tenant management console
- Customisable backup policies and schedules
- Automated monitoring and alerting
- Comprehensive reporting and analytics
- API access for RMM integration
- Role-based access control
Recovery Options
- Instant VM recovery for near-zero RTO
- File-level and application item recovery
- Bare-metal recovery for servers
- Cross-platform recovery
- Self-service recovery portal for end users
Partner Program
The Infraworx MSP Partner Program provides everything you need to succeed:
Bronze Partner
- Up to 5TB managed backup
- Standard wholesale pricing
- Email and phone support
- Access to partner portal
Silver Partner
- 5TB – 25TB managed backup
- Enhanced wholesale pricing
- Priority support queue
- Co-branded marketing materials
- Quarterly business reviews
Gold Partner
- 25TB+ managed backup
- Best-in-class wholesale pricing
- Dedicated partner manager
- White-label platform customisation
- Joint marketing opportunities
- Technical certification program
Integration and Automation
Our platform integrates with popular MSP tools:
- RMM Integration: ConnectWise, Datto, N-able, and more
- PSA Integration: Automated ticketing for backup issues
- Billing Integration: Usage reporting for client billing
- API Access: RESTful API for custom integrations
Why Choose Infraworx
- Australian Company: Local support and Australian data sovereignty
- Proven Platform: Trusted by MSPs since 2012
- Veeam Expertise: Platinum Veeam Cloud Partner
- Reliable Infrastructure: Tier III+ data centres with 99.99% SLA
- Fair Pricing: Transparent, predictable costs
Getting Started
Becoming an Infraworx partner is straightforward:
- Contact Us: Reach out to discuss your requirements
- Technical Assessment: We’ll understand your current backup practices
- Partner Agreement: Simple, fair partnership terms
- Onboarding: Training on our platform and processes
- Launch: Start protecting your first client
Partner Resources
As an Infraworx partner, you’ll have access to:
- Technical documentation and knowledge base
- Sales and marketing collateral
- Product training and certification
- Regular partner webinars
- Partner community and networking
Contact Our Partner Team
Ready to add enterprise backup to your service offering? Contact the Infraworx partner team at 1300 277 211 or email partners@infraworx.com.au to discuss your requirements. We’ll work with you to design a partnership that helps you grow your business.
Our Backup Process
Infraworx follows a proven backup implementation process that ensures your data is protected from day one:
Discovery and Assessment
We begin with a comprehensive assessment of your environment. Our certified backup engineers analyse your infrastructure, identify critical systems and data, document existing backup procedures, and understand your business requirements including Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
Solution Design
Based on the assessment findings, we design a backup solution tailored to your specific needs. This includes selecting appropriate backup technologies, defining backup schedules and retention policies, planning storage requirements, and documenting the disaster recovery process.
Implementation
Our team implements the backup solution with minimal disruption to your operations. We handle software installation and configuration, initial full backup and verification, testing of recovery procedures, and documentation of the completed configuration.
Handover and Training
Once implementation is complete, we provide training for your team on how to request file recoveries, access backup reports, and escalate issues. Full documentation is provided for your records.
Ongoing Operations
After handover, Infraworx manages your backups on an ongoing basis. This includes 24/7 monitoring of backup jobs, proactive issue resolution, regular recovery testing, monthly reporting, and capacity planning and optimisation.
Industry Experience
Infraworx has extensive experience protecting data across various industries:
- Healthcare: HIPAA-compliant backup for patient records, medical imaging, and practice management systems
- Financial Services: APRA-compliant backup for banking, insurance, and wealth management
- Legal: Secure backup for case files, client records, and practice management
- Manufacturing: Protection for ERP systems, CAD files, and operational data
- Retail: Backup for point-of-sale systems, inventory, and customer data
- Professional Services: Data protection for consulting, accounting, and engineering firms
- Government: Compliant backup for local government and public sector organisations
Technology Partners
Infraworx partners with leading backup technology vendors to deliver best-in-class solutions:
- Veeam: Platinum Cloud Service Provider Partner for enterprise virtualisation backup
- Microsoft: Azure solutions partner for Microsoft cloud backup
- AWS: Advanced consulting partner for Amazon cloud protection
- Commvault: Partner for enterprise data management
- Veritas: Partner for NetBackup and enterprise solutions
Data Centre Infrastructure
Your backup data is stored in enterprise-grade Australian data centres with:
- Tier III+ design with N+1 redundancy
- 99.99% uptime SLA for maximum availability
- Multiple redundant network connections
- Diesel generator backup with 48-hour fuel supply
- Advanced fire suppression systems
- 24/7 physical security with biometric access
- Environmental monitoring and control
- Geographic separation for disaster recovery
Service Level Agreements
Infraworx provides clear SLAs to give you confidence in our service:
- Backup Success Rate: 99.5% or higher monthly backup success rate
- Recovery Time: File recovery within 4 hours, full system within 24 hours
- Support Response: P1 issues responded to within 15 minutes, 24/7
- Availability: 99.9% platform availability for backup and recovery operations
Contact Us
Ready to protect your data with enterprise-grade backup solutions? Contact Infraworx today:
- Phone: 1300 277 211
- Email: hello@infraworx.com.au
- Address: 122 Arthur Street, North Sydney NSW 2060
Schedule a free backup assessment and discover how Infraworx can help protect your business-critical data.
Related Backup Solutions
Explore our other backup services that complement Cloud Backup for MSPs:
Need help choosing the right backup solution? Contact our Sydney team at 1300 277 211 for a free consultation.