Why do IT departments need offsite cloud backup?

Offsite cloud backup protects IT departments from data loss due to hardware failure, ransomware, natural disasters, or human error. Having backups stored securely off-premises ensures business continuity and meets compliance requirements for data protection.

Can Infraworx back up our on-premises servers to the cloud?

Yes, Infraworx provides automated cloud backup for on-premises servers including Windows, Linux, Hyper-V, and VMware environments. Backups are encrypted and stored in secure Australian data centres with rapid restore capabilities.

How does cloud backup integrate with existing IT infrastructure?

Infraworx cloud backup integrates seamlessly with your existing infrastructure through lightweight agents and agentless backup options. It supports physical servers, virtual machines, NAS devices, databases, and cloud workloads with centralised management.

What is the recovery time for cloud backups?

Recovery times depend on the data volume and restore method. Infraworx offers granular file-level restores within minutes, full server recovery within hours, and instant VM boot options for critical systems to minimise downtime.

Is cloud backup data stored in Australia?

Yes, Infraworx stores all cloud backup data in Tier 3+ Australian data centres. This ensures compliance with Australian data sovereignty requirements and provides low-latency backup and restore performance for Sydney businesses.

Offsite Backup for IT Departments Sydney

Name: Infraworx
Address: 122 Arthur Street, North Sydney, NSW, 2060, AU
Telephone: 1300 277 211

We take care of all your backup requirements.

Managed Backup Service

Some IT Managers or IT Departments prefer to outsource their backup solution to specialists and receive regular updates, instead of managing their backups themselves. Whether you do not have enough resources to look after your backups, or prefer to have your backup and disaster recovery environment be managed by specialists in this field, Infraworx can assist as required. Contact us to discuss different options to suit your needs.

Automated and Seamless Offsite Backups

Any good backup design must have at least two copies of data backed up. One local and one offsite. Infraworx’s solutions can either be a new end-to-end backup solutions that provides both local and offsite backups, or can integrate with your existing backup solution to provide automatic and seamless offsite backups only. Infraworx provides integrations with leading backup products such as Veeam, Commvault and Storagecraft allowing automated offsite backups occur seamlessly.

Eliminate Tape Backups

Traditional tape backups for both local and offsite backups are error prone and cannot be relied upon all the time. a courier or staff member might not take a tape offsite, the tape could be corrupted when required, or failure to recover from tape can occur from other reasons too. Infraworx’s local and offsite backup solutions eliminate tape, and also automate the offsite backup process. This will save your team time, money and minimise the risk of not being able to recover from an offsite backup

Supported Platforms

Infraworx supports a vast range of platforms that require to be backed up. These include virtualised environments, physical servers, NAS’s, Microsoft 365 (Email, Teams, OneDrive, Sharepoint), various cloud environments (AWS, Google, Dropbox), workstations and desktops.

We have backup solutions that cater for all various IT infrastructure environments, and know which of those solutions fit best within your infrastructure.

A good backup and recovery solution is your insurance policy for your valuable data.

Need a personalised solution for your business?

We can tailor a plan that perfectly fits with your business needs, allowing you to rest easy, knowing your data is securely backed up.

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Our Trusted Technology Partners.

You may also be interested in our backup solutions for other sectors.

We can provide secure data backup solutions for all sectors and industries.

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Your cloud backup experts.

Australian Based Cloud Data Backup & Disaster Recovery

Call 1300 277 211

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Offsite Backup for IT Departments Solutions for Sydney MSPs

Infraworx partners with managed service providers across Sydney to deliver enterprise-grade backup solutions to their clients. Our white-label backup platform enables MSPs to offer comprehensive data protection without the capital investment or complexity of building their own backup infrastructure.

Why MSPs Partner with Infraworx

As an MSP, your reputation depends on protecting your clients’ data. But building and maintaining backup infrastructure is expensive and complex. Infraworx provides the technology and support you need to deliver enterprise-grade backup as part of your managed services offering.

Partner Benefits

Multi-Tenant Platform: Manage all your clients from a single console
White-Label Branding: Offer backup services under your own brand
Wholesale Pricing: Competitive rates that enable healthy margins
No Minimums: Start with one client and grow at your own pace
Australian Infrastructure: Data stays in Australian data centres
Partner Support: Dedicated team to help you succeed
Sales Enablement: Marketing materials and technical resources

Platform Capabilities

Our MSP backup platform supports comprehensive data protection:

Workload Support

Windows and Linux servers (physical and virtual)
Microsoft Hyper-V and VMware vSphere
Microsoft 365 and Google Workspace
SQL Server, MySQL, PostgreSQL, Oracle
Desktops and laptops
NAS and file shares

Management Features

Centralised multi-tenant management console
Customisable backup policies and schedules
Automated monitoring and alerting
Comprehensive reporting and analytics
API access for RMM integration
Role-based access control

Recovery Options

Instant VM recovery for near-zero RTO
File-level and application item recovery
Bare-metal recovery for servers
Cross-platform recovery
Self-service recovery portal for end users

Partner Program

The Infraworx MSP Partner Program provides everything you need to succeed:

Bronze Partner

Up to 5TB managed backup
Standard wholesale pricing
Email and phone support
Access to partner portal

Silver Partner

5TB – 25TB managed backup
Enhanced wholesale pricing
Priority support queue
Co-branded marketing materials
Quarterly business reviews

Gold Partner

25TB+ managed backup
Best-in-class wholesale pricing
Dedicated partner manager
White-label platform customisation
Joint marketing opportunities
Technical certification program

Integration and Automation

Our platform integrates with popular MSP tools:

RMM Integration: ConnectWise, Datto, N-able, and more
PSA Integration: Automated ticketing for backup issues
Billing Integration: Usage reporting for client billing
API Access: RESTful API for custom integrations

Why Choose Infraworx

Australian Company: Local support and Australian data sovereignty
Proven Platform: Trusted by MSPs since 2012
Veeam Expertise: Platinum Veeam Cloud Partner
Reliable Infrastructure: Tier III+ data centres with 99.99% SLA
Fair Pricing: Transparent, predictable costs

Getting Started

Becoming an Infraworx partner is straightforward:

Contact Us: Reach out to discuss your requirements
Technical Assessment: We’ll understand your current backup practices
Partner Agreement: Simple, fair partnership terms
Onboarding: Training on our platform and processes
Launch: Start protecting your first client

Partner Resources

As an Infraworx partner, you’ll have access to:

Technical documentation and knowledge base
Sales and marketing collateral
Product training and certification
Regular partner webinars
Partner community and networking

Contact Our Partner Team

Ready to add enterprise backup to your service offering? Contact the Infraworx partner team at 1300 277 211 or email partners@infraworx.com.au to discuss your requirements. We’ll work with you to design a partnership that helps you grow your business.

Our Backup Process

Infraworx follows a proven backup implementation process that ensures your data is protected from day one:

Discovery and Assessment

We begin with a comprehensive assessment of your environment. Our certified backup engineers analyse your infrastructure, identify critical systems and data, document existing backup procedures, and understand your business requirements including Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).

Solution Design

Based on the assessment findings, we design a backup solution tailored to your specific needs. This includes selecting appropriate backup technologies, defining backup schedules and retention policies, planning storage requirements, and documenting the disaster recovery process.

Implementation

Our team implements the backup solution with minimal disruption to your operations. We handle software installation and configuration, initial full backup and verification, testing of recovery procedures, and documentation of the completed configuration.

Handover and Training

Once implementation is complete, we provide training for your team on how to request file recoveries, access backup reports, and escalate issues. Full documentation is provided for your records.

Ongoing Operations

After handover, Infraworx manages your backups on an ongoing basis. This includes 24/7 monitoring of backup jobs, proactive issue resolution, regular recovery testing, monthly reporting, and capacity planning and optimisation.

Industry Experience

Infraworx has extensive experience protecting data across various industries:

Healthcare: HIPAA-compliant backup for patient records, medical imaging, and practice management systems
Financial Services: APRA-compliant backup for banking, insurance, and wealth management
Legal: Secure backup for case files, client records, and practice management
Manufacturing: Protection for ERP systems, CAD files, and operational data
Retail: Backup for point-of-sale systems, inventory, and customer data
Professional Services: Data protection for consulting, accounting, and engineering firms
Government: Compliant backup for local government and public sector organisations

Technology Partners

Infraworx partners with leading backup technology vendors to deliver best-in-class solutions:

Veeam: Platinum Cloud Service Provider Partner for enterprise virtualisation backup
Microsoft: Azure solutions partner for Microsoft cloud backup
AWS: Advanced consulting partner for Amazon cloud protection
Commvault: Partner for enterprise data management
Veritas: Partner for NetBackup and enterprise solutions

Data Centre Infrastructure

Your backup data is stored in enterprise-grade Australian data centres with:

Tier III+ design with N+1 redundancy
99.99% uptime SLA for maximum availability
Multiple redundant network connections
Diesel generator backup with 48-hour fuel supply
Advanced fire suppression systems
24/7 physical security with biometric access
Environmental monitoring and control
Geographic separation for disaster recovery

Service Level Agreements

Infraworx provides clear SLAs to give you confidence in our service:

Backup Success Rate: 99.5% or higher monthly backup success rate
Recovery Time: File recovery within 4 hours, full system within 24 hours
Support Response: P1 issues responded to within 15 minutes, 24/7
Availability: 99.9% platform availability for backup and recovery operations

Contact Us

Ready to protect your data with enterprise-grade backup solutions? Contact Infraworx today:

Phone: 1300 277 211
Email: hello@infraworx.com.au
Address: 122 Arthur Street, North Sydney NSW 2060

Schedule a free backup assessment and discover how Infraworx can help protect your business-critical data.

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