What Is OpenClaw?
OpenClaw is an open-source personal AI assistant platform created by Peter Steinberger (@steipete), a renowned software engineer and entrepreneur. Unlike conventional AI chatbots that simply answer questions, OpenClaw is a fully autonomous agent that takes real actions on your behalf — reading and responding to emails, scheduling meetings, managing files, browsing the web, executing code, and automating complex multi-step business workflows.
OpenClaw runs on the messaging platforms your team already uses — WhatsApp, Telegram, Signal, Discord, and web — making it immediately accessible without new software to learn. It connects to your existing business tools including Microsoft 365, Google Workspace, CRM systems, and accounting software, acting as an intelligent bridge between all of your operational systems.
Most importantly, OpenClaw is self-hosted. Your data stays on your infrastructure, under your control. There is no third-party data sharing, no vendor lock-in, and no concerns about sensitive business information leaving your environment. For Australian businesses subject to data sovereignty requirements, this is a critical advantage.
Infraworx is a specialist OpenClaw consultant in Sydney, providing end-to-end deployment, customisation, and ongoing managed support. We’ve written extensively about the platform on our blog — read our detailed OpenClaw overview here — and we deploy it as part of our broader AI automation consulting services.
Quick Facts
- ✅ Open-source — fully transparent code
- ✅ Self-hosted — your data, your servers
- ✅ Multi-platform — WhatsApp, Telegram, Signal, Discord, Web
- ✅ Action-oriented — sends emails, books meetings, manages files
- ✅ 24/7 operation — never sleeps, never forgets
- ✅ Customisable — tailored to your workflows
- ✅ Australian-hosted — data sovereignty compliant
Key Capabilities of OpenClaw
OpenClaw goes far beyond a chatbot. Here are the core capabilities that make it a genuine business automation platform.
OpenClaw Use Cases by Industry
OpenClaw adapts to the specific needs of your industry. Here’s how businesses across different sectors are using the platform to automate operations and reduce manual workload.
📊 Accounting & Finance
Automate bookkeeping reminders, chase outstanding invoices, track compliance deadlines, and manage client communications. OpenClaw monitors bank feeds for anomalies, sends BAS deadline reminders, and drafts client correspondence — reducing administrative overhead by hours each week. Learn more about AI for accounting.
⚖️ Legal
Streamline document management, automate client intake forms, schedule consultations, track court deadlines, and manage matter files. OpenClaw can extract key clauses from contracts, send deadline reminders to solicitors, and handle routine client correspondence while maintaining strict confidentiality. Learn more about AI for legal.
🏥 Healthcare
Manage appointment bookings and reminders, automate patient follow-up communications, track compliance documentation, and handle referral coordination. OpenClaw reduces no-shows with automated SMS/email reminders and keeps patient administration running smoothly. Learn more about AI for healthcare.
🏠 Real Estate
Automate lead follow-up sequences, send property alerts to buyers matching their criteria, manage contract renewal reminders, coordinate inspection schedules, and keep vendors updated with automatic progress reports. Never let a lead go cold again. Learn more about AI for real estate.
🏗️ Construction
Coordinate project schedules across multiple sites, track safety compliance documentation, manage subcontractor communications, send automatic progress updates to clients, and monitor permit and inspection deadlines. Keep complex projects on track without the admin burden. Learn more about AI for construction.
🛒 Retail & E-commerce
Monitor inventory levels and trigger reorder alerts, handle customer service enquiries, track order fulfilment, manage supplier communications, and generate sales reports. OpenClaw keeps your retail operation running efficiently around the clock. Learn more about AI for retail.
🏭 Manufacturing
Monitor supply chain status, schedule preventive maintenance, generate quality assurance reports, manage supplier purchase orders, and track production milestones. OpenClaw integrates with your existing systems to provide real-time operational visibility. Learn more about AI for manufacturing.
💼 Professional Services
Manage client relationships, automate billing reminders, track project deliverables, coordinate team schedules, and generate time-tracking reports. OpenClaw handles the administrative overhead so your consultants can focus on billable client work. Learn more about AI for professional services.
🤝 Not-for-Profit
Coordinate volunteer schedules, manage donor communications, track grant application deadlines, automate fundraising follow-ups, and generate impact reports. OpenClaw helps NFPs do more with limited resources by automating time-consuming administrative tasks. Learn more about AI for not-for-profits.
🎓 Education
Automate student communications, manage enrolment processes, coordinate timetables, send assessment reminders, handle parent enquiries, and streamline administrative workflows. OpenClaw reduces the administrative burden on teaching staff so they can focus on education. Learn more about AI for education.
Security, Privacy & Australian Data Sovereignty
Security is not an afterthought with OpenClaw — it’s fundamental to the platform’s architecture. Unlike cloud-based AI services that process your data on third-party servers overseas, OpenClaw is self-hosted on infrastructure you control. This means your emails, documents, client information, and business data never leave your environment.
For Australian businesses, this is especially important. With data sovereignty requirements and increasing regulatory scrutiny around how AI systems handle personal information, having your AI assistant running on Australian-hosted infrastructure provides a clear compliance advantage.
Compliance-Friendly
OpenClaw’s self-hosted architecture makes it suitable for industries with strict data handling requirements:
- Privacy Act 1988 compliance
- Australian Privacy Principles alignment
- APRA CPS 234 for financial services
- HIPAA-equivalent healthcare data handling
- Legal professional privilege protection
- SOC 2 compatible controls
How Infraworx Implements OpenClaw for Your Business
As specialist OpenClaw consultants in Sydney, Infraworx handles every aspect of your OpenClaw deployment — from initial discovery through to ongoing managed support. You don’t need any technical expertise; we take care of everything.
1. Discovery & Consultation
We start with a comprehensive analysis of your current workflows, pain points, and automation opportunities. We identify the highest-impact areas where OpenClaw can deliver immediate value and map out a deployment strategy tailored to your business.
2. Infrastructure Setup
We deploy OpenClaw on secure Australian-hosted infrastructure, configure server environments, set up SSL certificates, establish backup routines, and ensure the platform is production-ready with enterprise-grade reliability and security.
3. Integration & Customisation
We connect OpenClaw to your existing tools — Microsoft 365, Google Workspace, CRM, accounting software, and any other systems your business relies on. We then configure custom automations specific to your business processes and communication style.
4. Training & Onboarding
We train your team on how to interact with OpenClaw through their preferred platforms — WhatsApp, Telegram, or web. We provide documentation, run hands-on workshops, and ensure everyone is confident using the system before go-live.
5. Ongoing Managed Support
Our relationship doesn’t end at deployment. Infraworx provides ongoing managed support — monitoring performance, applying updates, expanding automations as your needs evolve, and ensuring OpenClaw continues to deliver maximum value to your business.
Integration With Your Existing Tools
OpenClaw doesn’t replace your existing software — it connects to it and makes it smarter. The platform integrates with the tools Australian businesses already use, creating an intelligent layer that automates workflows across your entire technology stack.
Productivity & Communication
- Microsoft 365 — Outlook, Teams, SharePoint, OneDrive
- Google Workspace — Gmail, Calendar, Drive, Docs
- Slack, Discord, WhatsApp, Telegram, Signal
Business & Finance
- Xero, MYOB, QuickBooks — accounting & invoicing
- Salesforce, HubSpot, Zoho — CRM & sales
- Monday.com, Asana, Trello — project management
Infrastructure & Custom
- REST APIs & webhooks — connect to virtually any modern software
- Databases — read and write to SQL and NoSQL databases
- Custom integrations — Infraworx builds bespoke connectors for proprietary systems
Engagement & Pricing Model
Every business is different, which is why our OpenClaw engagements are tailored to your specific needs. We offer flexible engagement models to suit businesses of all sizes.
Initial Consultation
Free discovery session to understand your business, identify automation opportunities, and provide a tailored recommendation. No obligation, no pressure.
Setup & Deployment
One-time setup fee covering infrastructure deployment, integration configuration, workflow customisation, and team training. Scope depends on complexity.
Managed Service
Fixed monthly fee for ongoing management, monitoring, updates, expansion, and support. Predictable costs with growing value as we add more automations over time.
Contact us to discuss the right engagement model for your business. We’ll provide a clear, transparent proposal with no hidden costs.
Frequently Asked Questions
Still Have Questions?
Our team is happy to answer any questions about OpenClaw and how it can benefit your business.
Ready to Transform Your Business with OpenClaw?
Book a free AI automation consultation with Infraworx. We’ll show you exactly how OpenClaw can automate your workflows, reduce costs, and give your team back hours every week.
Part of our AI Automation Consulting services. Read our detailed OpenClaw blog post for more technical details.
Infraworx also provides managed IT services, cybersecurity solutions, and IT support in Sydney to complement your AI automation setup.